Covid-19 Communications


We’re happy to welcome you in our stores! NWJ understands that these are unusual times, and we want to ensure you that the safety of our people, partners and our valued customers, is our greatest priority and we are committed to providing a safe and healthy shopping environment.

Our brilliant customer experience team is happy to help you with any queries you have. Please get in touch at [email protected] if there’s anything you’d like to hear from us.

Online Shopping

Shop from the comfort of your home with free delivery, easy returns and lots of convenient payment options.

Our appointed delivery company is also taking the necessary precautions to ensure your safety. In order to ensure your health and safety with deliveries, we’re taking lots of delivery precautions including:

  • Maintaining safe distance at all times.
  • Sanitizing of hands and handheld devices on delivery.
  • Safety wear for all our courier’s protection.
  • Our online store nwj.co.za is ready and waiting for you, it’s also loaded up with exciting offers.

Instore Shopping

At times like these, when everything seems uncertain, it’s crucial that we look out for one another. Keeping our team and our customers safe, and doing our part to help stop COVID-19 from spreading, is naturally at the top of our agenda.

On that note, we’re taking lots of precautions including:

  • Limiting the number of people instore.
  • Maintaining 1.5metres distance between people at all times.
  • Disinfecting our check-out area, devices and display several times a day.
  • Sanitizing of everyone’s hands upon entering our stores.
  • Safety wear for all our staff’s protection.
  • Daily screening of our staff.

These special measures are intended to keep us all as safe as possible. In line with regulations, cloth masks are mandatory by all our shoppers too. Remember, if you have any flu or cold like symptoms, please don’t come and visit us until you are better, rather stay at home – why not enjoy our online shopping at nwj.co.za!

Our brilliant customer experience team is happy to help you with any queries you have. Please get in touch at [email protected] if there’s anything you’d like to hear from us.

Stay safe, stay strong. See you soon.